jalantotoPrivacy Policy
This page describes what we collect when you use jalantoto and how we keep that data protected. We at jalantoto take your privacy seriously and are committed to transparent practices regarding the information you share with us. When you create an account, deposit funds, or interact with our platform, we collect personal data—such as your name, email, phone number, and payment information—strictly for the purposes of account verification, fraud prevention, and regulatory compliance.
Our jalantoto platform is available to users in supported jurisdictions where local law permits. We comply with applicable data protection regulations and do not sell your information to third parties. Your data remains secure through industry-standard encryption and restricted access protocols. We store your account details, transaction history, and KYC verification documents on secure servers, accessible only by authorized jalantoto staff and compliance personnel.
The sections below outline what data we collect, how we use it, who may access it, your rights regarding your information, and how to contact us if you have questions about our privacy practices.
What Data We Collect on jalantoto
We collect account information when you sign up on jalantoto, including your full legal name, date of birth, email address, and phone number. We also collect payment information—such as your bank account details, e-wallet credentials, or payment method ID—when you deposit or withdraw funds. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. Your payment information is encrypted and stored separately from your account profile.
For identity verification (KYC), we collect a government-issued ID document—such as a KTP, SIM, or passport—along with a clear photo of the document and your face for liveness verification. We store these documents securely and use them only to confirm your identity and prevent fraud. We also collect metadata about your account activity, including login times, deposit and withdrawal timestamps, game selections, and browsing history within jalantoto. This data helps us understand how users interact with our platform and identify any unusual or suspicious activity.
How We Use Your Data on jalantoto
We use your data to establish and maintain your jalantoto account, process your deposits and withdrawals, and verify your identity as required by law. Our compliance team reviews your KYC documents and account activity to ensure you meet our terms and applicable regulations. We also use your data to detect and prevent fraud, money laundering, and other illegal activities. If we detect suspicious activity on your account—such as multiple login attempts from different locations or unusual betting patterns—we may place a temporary hold on your account pending further review.
We analyse aggregated, anonymised account data to improve our jalantoto platform. For example, we may review which payment methods are most popular among users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta, or which games users engage with most frequently during Liga 1 or Piala Indonesia tournaments. This analysis helps us enhance our service, add new payment options, and optimise game offerings. We may contact you via email or SMS to notify you about account activity, security updates, or promotional offers—but only if you have opted in to such communications.
Third Parties and Data Processors on jalantoto
We work with third-party payment processors, KYC verification providers, and hosting partners to operate jalantoto. When you deposit via mobile banking, local payment, online payment, e-wallet, or mobile banking, those e-wallet providers receive transaction information necessary to process your payment. Similarly, when you transfer funds via local payment, online payment, e-wallet, or mobile banking, your bank receives your account details and withdrawal amount. We do not control these third parties' privacy practices, and we recommend reviewing their privacy policies separately.
Our KYC verification partner may retain a copy of your ID document and biometric data (facial image) for compliance records. Our hosting provider stores our servers in secure data centres, which may be located outside Indonesia. Your data may thus be processed in a jurisdiction with different privacy laws than your own. We ensure that all third-party processors sign data protection agreements and maintain security standards equivalent to ours.
We do not sell your data
jalantoto does not sell, rent, or lease your personal information to marketing firms or other commercial entities. Your data is used only for account management, regulatory compliance, and fraud prevention.
Your Rights Regarding Your Data on jalantoto
You have the right to access, correct, or delete your personal data on jalantoto, subject to legal and regulatory requirements. If you request deletion of your account, we will remove your profile and associated data within a reasonable timeframe. However, we may retain anonymised or aggregated data for statistical purposes, and we are required to keep certain records (such as transaction history and KYC documents) for anti-money laundering and tax compliance.
You may also withdraw consent for us to process your data for non-essential purposes, such as promotional communications. If you wish to exercise any of these rights, contact our support team via the channels listed below. We will respond to your request within a reasonable timeframe.
Cookies and Tracking Technologies on jalantoto
We use cookies and similar technologies on jalantoto to remember your login preferences, store session information, and analyse user behaviour. These cookies are necessary to keep you logged in and to provide a consistent experience across devices. We do not use cookies to track your activity outside jalantoto. You may disable cookies in your browser settings, but this may limit your ability to access certain features of our platform.
Contact Us About Your Privacy on jalantoto
If you have questions about our privacy practices, wish to exercise your data rights, or suspect a privacy violation on jalantoto, please contact our support team. You may reach us via live chat within our account dashboard, email to our support address listed in the footer, or in-app messaging. We will respond to all privacy inquiries within a reasonable timeframe. Our privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification.
- Access your account and review your stored data any time from your jalantoto profile.
- Update your email, phone number, or payment method directly in your account settings.
- Request a copy of all data we hold about you by contacting support.
- Request deletion of your account and associated personal data subject to legal holds.